About the Role:

PriceLabs is a fully remote, global organization with a team of approximately 250 people. We are seeking an experienced, results-driven professional to align our people initiatives with our business objectives.

The ideal candidate will bring a proven track record in partnering with business functions, strong interpersonal skills, experience with a global workforce, and the ability to thrive in a remote-first organization.

Key Areas of Focus

Fully Remote: Develop remote-specific and globally applicable strategies that foster employee engagement and strengthen our company culture, even without physical interactions. Examples include:

Creating and managing remote work policies
Developing programs to enhance engagement and connection among remote employees
Ensuring smooth, structured onboarding for new hires
Establishing clear communication guidelines

Global: Design and implement strategies that respect and leverage diverse cultures, countries, and time zones. Examples include:

Navigating local employment laws across jurisdictions and managing a range of contractor relationships
Leading cultural training programs to enhance team cohesion
Rolling out localized and organization-wide engagement initiatives to boost morale

Organization: Build and maintain a profitable, resilient organization. Examples include:

Supporting employees’ operational needs, from handling grievances to ensuring documentation requirements are met
Creating performance management processes to foster a high-performance culture
Developing talent programs to grow leaders from within
Structuring job levels and functional roles to balance autonomy within a flat organization structure

About you:

10+ years of progressive HR experience, with at least 3+ years in a global organization
Proven experience working with high-growth technology teams in a remote setting
Experience reporting directly to C-suite or senior leadership in previous roles and strong business acumen
Strong communication skills and comfort with technology and analytics
Ability to build rapport across all levels, from new hires to senior leadership

Desired Experience and Qualities:

Background in SaaS organizations with employee counts between 100 and 500
Passion for creating strong organizational cultures and exceptional employee experiences in a remote setup
Adaptability and comfort with ambiguity in a fast-paced environment
High ethical standards and a strong commitment to diversity and inclusion

How to apply for this position?

Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder.

Tip: Avoid using AI-generated responses. We want to hear from you!

About PriceLabs:

PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels.

With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels.

Every day, we price over 450,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine.

Our customer base grew 10x since 2019 and in 2022:

Our team grew 3x
We raised $30 million in funding from Summit Partners
We joined hands with Rental Scale-Up to deliver in-depth market insights and actionable news to hosts & property managers

We continue to grow exponentially backed by a strong team to take us to the next level.

Why join PriceLabs?

Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here)
Work with a global team (15 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success.
We are a freemium product, so marketing leads the charge on customer acquisition.
We are a remote-first organization and accept work from home as the norm.

PriceLabs is an equal-opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate on the basis of race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.

Submit Your Application

Apply With Resume *

First Name*

Middle Name

Last Name*

Email*

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Why this role and why PriceLabs?*

What are your core areas of work in terms of people and people operations?*

Culturally - what's important for you in your next organization?*

Have you worked with a Tech SaaS company before?*

Have you done a levelling exercise for Engineering and/or Data Science in a Tech SaaS company?*

If your response to the above question is yes, which organisations?*

What is/was the strength of the organisation?*

Have you worked in the People Ops/ People role and managed the team for more than two (2) years in a remote set-up?*

Have you worked with a Global team in the last four (4) years?*

Are you comfortable with being an Individual Contributor and being a hands-on?*

How many years of relevant experience do you have?*

Do you know anyone who works at PriceLabs?*

If the answer to the above question is "Yes", in what capacity do you know them and how?*

What is your notice period?*

What are your expectations in terms of compensation?*

Have you used PriceLabs as a customer?*

Do you have prior experience with vacation rentals?*

Head of People Operations (Remote)

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